Features that you will love πŸš€

Say goodbye to mediocre WhatsApp experiences.
Embrace a new era of productivity with Wassenger.

Team Chat

Have your entire team cooperating on one or multiple WhatsApp numbers seamlessly.

  • Invite as many agents as you need: scale up your team as your business evolves.
  • Assign roles to your agents: design your team's hierarchy within Wassenger.
  • Define chat permissions for each role: control who can access chats and what actions they're permitted to take based on roles.
  • Assign chats to specific agents: automatically or manually assign chats or groups to specific team members.
  • Check what your agents are doing at any time: our cooperative chat allows you to see if an agent in reading or writing in a chat to avoid overlapping.

Message Campaigns

Easily reach a wider audience with targeted, scheduled campaigns. Just in a few clicks, no technical skills required.

  • Import contacts easily:Import a list of target recipients from CSV, Excel, Google Sheets, or select contacts from the internal CRM
  • Enrich your messages:Send both text and media (image or video) messages to make your message more valuable.
  • Supervise the delivery with easy:Track which recipients received and read your campaign message. You will be notified when a campaign is completed.
  • Personalize your messages:Use template variables to personalize and dynamize your text messages with recipient-specific information. Read more
  • Incredibly efficient:Stand out among your competition by automating the sending of messages through our campaigns, allowing up to 2000 recipients per campaign.
  • Control and flexibility:Schedule your campaigns at a specific date and time, send campaign messages to any WhatsApp user or group chats. Pause, resume or cancel whenever you want.

Analytics

Measure your team's productivity and gain insights on your customers' engagement on WhatsApp.

  • Check your team's performance:obtain specific data on your agent's activity on WhatsApp.
  • Overall WhatsApp usage metrics:get hard data on your customers' engagement with your business on WhatsApp.
  • Compare different periods:identify patterns and trends by comparing data from different periods.
  • Compare your agents:compare and analyse your agents' performance at a glance.
  • Export analytics reports:easily exports data in PDF, CSV, JSON by downloading it or sending it to your email.

A complete CRM solution

Automatically synchronize contacts from WhatsApp for seamless integration. Easily create, edit, extend information and import contacts in a fully-integrated CRM system for all your customers on WhatsApp.

  • Create, extend or edit contact details:add relevant information to your contacts' file to adress them properly.
  • Add metadata and labels:include metadata and labels to your contacts to better organize and target them for specific communication.
  • Add internal notes:write internal notes to highlight important aspects of your contact.
  • Check historical interactions with your contacts:never lose track of a customer conversation again and provide truly professional support on WhatsApp.

Team productivity tools

Supercharge your team's effectivess with Wassenger's tools that help them cut down time-consuming tasks.

  • Quick replies:write personal and shared canned answers to cover most common scenarios.
  • Automatic replies:automate repetitive messages such as greetings, outside of business hours messages, busy times messages and follow-ups.
  • Message scheduling:easily set messages to be delivered at a later time.
  • Internal notes:leave insighful notes on chats or customers' files to provide context to your teammates.
  • Use Artificial Intellingence:let the IA answer generic questions based on the context provided in the chat.
  • Solve chats:keep your inbox organized and efficient by solving finalized conversations.
Learn more

Team permissions

Establish role-based permissions to ensure secure and organized conversations on WhatsApp.

Only available on the Enterprise plan
  • Restrict reading and replying to chats:choose what categories of chats your agents can read, reply and start from scratch.
  • Limit actions that can be taken on chats:choose what categories of chats agents can assign, reassing, resolve, delete, block and export.
  • Define types of messages that can be sent:choose if agents can send media, audio, location and contact cards.
  • Control contacts access and editing:determine if agents can view, edit and create contacts.
  • Hide contacts' numbers to agents:decide what agents can see your contacts' phone numbers.

AI powered by ChatGPT in your WhatsApp

Increase productivity and cut repetitive tasks with the most powerful AI in one click

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Automate your workflow = More productivity + Happier customers

Let Wassenger handle the tough stuff while you focus on your business goals.

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Send instant replies and automate actions when you receive voice or video calls.

  • Send an automatic message when you receive a call
  • Optionally reject incoming voice or video calls automatically
  • Automatically add labels to contacts that called you
  • Optionally exclude contacts for automatic reply and call rejection
I want to try this feature

Simplify workload management by letting our algorithm evenly distribute incoming chats among team members, based on your defined rules.

  • Include or exclude offline team members
  • Automatically add labels to automatically assigned chats
  • Reassign resolved chats if the original owner is not available
  • Automatically assign new incoming chats
  • Automatically unassign chats if no other user is available
  • Optionally exclude entire user roles or specific team members
I want to start now
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Leverage the most cutting-edge AI technology for swift, contextually aware conversation response predictions

  • Generate responses based on the context of the conversation
  • Most easy to use AI that is one click away
  • Use the pioneer AI technology that powers ChatGPT
  • Generate responses in seconds in any language
  • Increase team productivity by reducing typing time
I want to join the future
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A personalized greeting can make your business stand out from the competition and can go a long way in building customer loyalty.

  • Customize your welcome message with emojis and images
  • Configure the message frequency from 1 day up to 60 days
  • Automatically add labels to new contacts
  • Exclude chats if already assigned or resolved
  • Optionally exclude individual contacts by phone number
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Maintain communication with your customers using our out-of-office message feature to avoid missing any significant messages.

  • Reply to incoming messages that arrive outside of your business hours with text and media
  • Configure specific weekdays and timeframes when this automation is enabled
  • Include specific days and holidays
  • Exclude chats if pending, already assigned or resolved
  • Optionally exclude contacts by phone number
  • Optionally add labels to the automatically replied chat
  • Send message only to chats with specific labels
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Minimize customer wait times: deploy automatic chat messages during peak hours to increase team efficiency and enhance customer satisfaction.

  • Send text and media messages
  • Automatically message customers if they have been waiting for more than 3 minutes
  • Automatically add labels to contacted users
  • Exclude chats if they are pending, assigned or resolved
  • Optionally exclude individual contacts by phone number
Start the free trial

Maintain customer engagement and provide timely updates through follow-up chat messages.

  • Send text and media messages
  • Set a follow-up timeframe policy from 24 hours to 7 days from the last message
  • Automatically add labels to new contacts
  • Exclude chats if pending, already assigned or resolved
  • Optionally exclude contacts by phone number
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Discover how using Wassenger
can make the difference for your business

Online Shops & E-Commerce

Standing out fhe competition is a must for retailers and online stores. Maximize the use of the chat platform to interact with customers, showcase products, provide outstanding support, process orders, and offer personalized one-of-a-kind experiences.

  • Efficient team collaboration for faster response times and problem-solving.
  • Personalized customer support and notifications with tailored recommendations.
  • Seamless integration with CRM systems for effective data management.
  • Analytics and reporting for team performance monitoring.
  • Automations to save time and efforts.
  • Ad-hoc notifications to maximize conversions.

Education & Learning Centers

Educational institutions, e-learning and tutoring services, can go the extra mile with Wassenger to facilitate student enrollment, provide timely support, deliver educational material, and promote bonding between students and tutors.

  • Personalized support for students through real-time chat interactions.
  • Accurate handling of student inquiries, admissions, and enrollment processes.
  • Timely feedback and assessment delivery to students for continuous learning.
  • Secure and private messaging platform to ensure data confidentiality.
  • Integration with existing education systems for streamlined workflows.
  • Convenient access to educational resources, study materials, and assignments.
  • Automated reminders and notifications for important deadlines and announcements.

Restaurants & Food Services

Restaurants and food services can take a step into the future and surprise their clients by using a powerful WhatsApp platform, to dramatically enhance customer experiences, and boost business growth.

  • Maximize customers' satisfaction through personalized chat interactions.
  • Real-time order tracking notifications and updates.
  • Targeted promotions and notifications to boost loyalty and engagement.
  • Integration with existing systems for centralized operations.
  • Automatic replies to remain responsive 24/7.

Real Estate & Property Services

Real estate agencies can expand their business and reach by using a powerful platform that can automate generic messages and allow personalized communications with leads.

  • Instant communication among offices, agents and clients.
  • Personalized assistance and targeted property recommendations.
  • Automatic replies to never lose a lead.
  • Exchange of media files and locations.
  • Broadcast notifications about new opportunities.
  • Complete profiling of potential customers.
  • Integration with existing CRM and property management systems for efficient workflows.

Logistics & Supply Chain

Logistics companies can stay on top of timely notifications and customer support with prompt communication. Leave SMSs and emails behind and bring all the communication to your customers' favorite app, saving both time and money. Wassenger seamlessly integrates with your system, providing automatic notifications and a shared customer support WhatsApp chat.

  • Real-time communication among logistics teams, drivers, and clients.
  • Automated notifications and updates on shipment status.
  • Location, media, and document sharing for logistics operations.
  • Integration with existing inventory and warehouse management systems for efficient stock control.
  • Stats and analytics for continuous improvement.

Clinics & Healthcare Solutions

Create a safe and comfortable environment for your clients with WhatsApp, the most communication used app by young and old alike.

  • Secure and fast communication with patients and staff.
  • Clients' profiling for personalized assistance and tailored healthcare recommendations.
  • Efficient appointment scheduling and coordination for improved patient management.
  • Exchange of medical files, test results, and location information.
  • Automated replies, reminders, and follow-up messages for improved patient care.
  • Integration with existing medical systems and EMR for streamlined workflows.

Automotive & Vehicle Services

Handle all your car-related conversations, whether you're an individual car seller or part of a dealership. Harness the power of WhatsApp to reach more customers, speed up sales, and provide personalized support.

  • Synergistic communication among customers, service advisors, and technicians.
  • Personalized support and targeted recommendations.
  • Easy access to service history and previous interactions with customers.
  • Appointments booking and attending customer queries.
  • Secure messaging platform for sharing sensitive information and documentation.
  • Integration with existing CRM.
  • Tailored notifications on deals and offers.

Service & Consulting Solutions

Whether you're in the insurance industry, offer credit services, or provide various forms of consulting, coaching, counseling or recruitment you need to be available on WhatsApp. If you run a small business or your specific type of activity doesn't grant you access to the official WhatsApp Business API, we've got you covered.

  • Personalized service delivery tailored to clients' specific needs and goals.
  • Use WhatsApp to provide your services professionally.
  • Secure and confidential messaging platform to ensure client privacy and data protection.
  • Automated reminders and follow-ups to stay connected and provide ongoing support.
  • Seamless integration with existing tools and systems for streamlined workflows.
  • Comprehensive analytics and reporting for data-driven decision-making and performance evaluation.

Events & Experiences

Event planners, organizers, and hosts can take advantage of the chat platform to create unforgettable events and deliver exceptional experiences for attendees and participants.

  • Cooperative live communication for efficient event planning and coordination.
  • Automated event registration and ticketing for perfect attendee management.
  • Personalized event updates, reminders, and notifications for enhanced attendee engagement.
  • Efficient handling of event inquiries, feedback, and customer support through live chat.
  • Sharing of event details, schedules, maps, and resources with participants.
  • Integration with event management systems and tools for streamlined workflows and data sync.
  • Engaging interactive features and gamification elements to enhance event experiences.

Fitness & Wellness

Fitness centers, wellness & beauty studios, and health professionals can unlock the potential of the chat platform to offer new services and empower clients in their fitness and wellness journeys.

  • Seamless communication and support for personalized fitness guidance and motivation.
  • Shared chat to involve multiple experts for holistic well-being and self-care.
  • Remote and cooperative guidance for distant customers
  • Secure and private messaging platform to address clients' health and wellness concerns.
  • Automated reminders and notifications for upcoming classes, appointments, and wellness goals.
  • Share material and resources.

IT & Saas

As an IT or SaaS service provider, incorporating the best technology available is a non-negotiable requirement. Equip your team with a professional tool that will impress your customers and elevate your business with top-notch technology.

  • Real-time collaboration and communication for efficient project management and team coordination.
  • Seamless integration with existing IT systems and software data synchronization.
  • Automated customer support and for prompt resolution and improved customer satisfaction.
  • Secure and private messaging.
  • Advanced analytics and reporting to gain valuable insights and optimize team performance.
  • Flexible and customizable chat features for IT and SaaS solutions.

Build real-time automations with Webhooks

Automate your conversations, build chatbots, send automatic replies, get notified when a message is read by the user, and more using Webhooks

Explore dozens of examples of the different webhook events supported below

{
  "givenName": "John",
  "surName": "Wick"
}

Pricing plans

7-day free trial. No commitment. No card required. Predictable monthly cost. No additional fees.
Professional
$19.9 USD / month$199 USD / year
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Business
$39.9 USD / month$399 USD / year
Instead of $ {{Math.round((39.9 * 12))}} USD
Enterprise
$59.9 USD / month$599 USD / year
Instead of $ {{Math.round((59.9 * 12))}} USD

WhatsApp numbers

1 number
1 number
1 number

Text messages

10000
30000
Unlimited

Media messages

2500
10000
Unlimited

WhatsApp Campaigns

New
5 campaigns / month
10 campaigns / month
20 campaigns / month

Recipients per campaign

200 recipients
500 recipients
1000 recipients

Campaigns per day

1 campaign/day
1 campaign/day
3 campaigns/day

Messages queue size

500
2000
10000

Messages delivery speed

Up to 6 per minute
Up to 15 per minute
Up to 100 per minute

Full-featured API access

Team Chat

Max media size

1 MB
4 MB
10 MB

Inbound messages

API access

Limited
Limited
Limited

Webhooks

Integrations

Groups management API

New

AI Reply prediction

New

Profile management API

New

Link preview messages

Scheduled messages

Free trial

7 days
7 days
7 days

Number check API

New
2000 checks
5000 checks
30000 checks

Catalog query API

New

{{ plan.title }}

{{ plan.price }} € / month
${{ plan.price }} USD / month

1 WhatsApp number

1000030000Unlimitedtext messages

250010000Unlimitedmedia messages

500200010000messages queue size

Message delivery speed up to 6 per minute

Message delivery speed up to 15 per minute

Message delivery speed up to 100 per minute

7 daysfree trial

Full-featured API access

Team Chat

Webhook events

Max media size(1 MB)(4 MB)(10 MB)

Inbound text messages

Location messages

Group messages

Message list

Message buttons

Link preview messages

Message expiration (TTL)

Scheduled messages

AI Reply prediction

Groups management API

New

WhatsApp Channels

New

Profile management API

New

Number API checks(2000)(5000)(30000)

New

Catalog query API

Professional
$39.9 USD / month
$ {{39.9 * 10 | 0}} USD / year
Instead of $ {{Math.round((39.9 * 12))}} USD
Business
$69.9 USD / month
$ {{69.9 * 10 | 0}} USD / year
Instead of $ {{Math.round((69.9 * 12))}} USD
Enterprise
$99.9 USD / month
$ {{99.9 * 10 | 0}} USD / year
Instead of $ {{Math.round((99.9 * 12))}} USD

WhatsApp numbers

1 number
1 number
1 number

Analytics & reports

Team Chat

Users included

3 users
6 users
9 users

Additional users

$14 per extra user per month

WhatsApp Campaigns

New
10 campaigns / month
20 campaigns / month
100 campaigns / month

Recipients per campaign

500 / campaign / day
1000 / campaign / day
2000 / campaign / day

Campaigns per day

1 campaign/day
3 campaigns/day
10 campaigns/day

Text messages

20000
60000
Unlimited

Media messages

10000
30000
Unlimited

Receive messages

Unlimited
Unlimited
Unlimited

Messages queue size

500
2000
10000

Messages delivery speed

Up to 15 per minute
Up to 60 per minute
Up to 150 per minute

AI Reply prediction

New

Automatic replies

New

Automatic assignment

New

Webhook events

Integrations

New

Shop catalog

New

Max media size

3 MB
10 MB
30 MB

Free trial

7 days
7 days
7 days

Data retention

6 months
a year
Unlimited

Total stored chats.

6000
20000
100000

Campaigns media size

3 MB
6 MB
6 MB

Link preview messages

Scheduled messages

Full-featured API access

Read confirmation (ACK)

Groups management API

New

WhatsApp Channels

New

Profile management API

New

Number check API

New
5000 checks
30000 checks
50000 checks

Catalog query API

New
2000 checks
5000 checks
10000 checks

{{ plan.title }}

{{ plan.price }} € / month
${{ plan.price }} USD / month

1 WhatsApp number

Analytics and reports

Team permissions

Multi-agent chat

New

2 agents included

5 agents included

4 agents included

Shop catalog

New

2000060000Unlimitedtext messages

1000030000Unlimitedmedia messages

Unlimited media messages

AI Reply prediction

New

Automatic replies

New

Automatic assignment

New

Integrations

New

Shop catalog

New

Message delivery speed up to 15 per minute

Message delivery speed up to 60 per minute

Message delivery speed up to 150 per minute

Data retentio up to 3 months

Data retentio up to 1 year

Data retentio up to 2 years

600020000100000total stored chats

4008001500stored messages per chats

Full featured API access

Webhook events

Max media size(3 MB)(10 MB)(30 MB)

Inbound text messages

Inbound media messages

Location messages

Group messages

7 daysfree trial

Link preview messages

Message expiration (TTL)

Scheduled messages

500200010000messages queue size

Read confirmation (ACK)

Groups management API

New

WhatsApp Channels

New

Profile management API

New

Number API checks(5000)(30000)(50000)

New

Catalog query API(2000)(5000)(10000)

New

Tutorials & Articles

Discover 40+ tutorials, how-to guides, and code examples to leverage all features to their best potential

Help Center

Find answers, tutorials, solutions, and support: explore our comprehensive Help Center.
If your query is not covered, feel free to contact us.

Discover more in our help center

FAQ

Any questions? We got some answers.
Wassenger is a powerful web-based chat solution designed for teams. It allows multiple users to interact with a shared WhatsApp account at the same time on one or multiple WhatsApp numbers. With a range of helpful features, Wassenger enhances team productivity, collaboration, and customer communication.

This tool is both powerful and user-friendly, requiring just a few minutes for setup.
Depending on the plan you choose, with platform plans you can have from 3 to 9 agents per WhatsApp number. Take into account that the admin can also use the chat.

Not enough? You can add additional agents for $14 monthly fee per agent.
It's not mandatory, Wassenger works with both Personal or Business WhatsApp accounts.
Sure thing, you have a 7 days free trial with any of our plans. The free trial will give you access to the full version of the product according to the plan that you choose.

There's no need to put your bank card to try it and it's 100% safe and functional.
We accept all major credit/debit card brands, including Visa, Mastercard, American Express, Maestro, Discover, Amex, Diners Club or Unionpay.

All payments will be charged in USD currency.

Get in touch for more details
Absolutely! You can have as many numbers as you need, however, please keep in mind that one number corresponds to one plan subscription.

Yes, you can build a chatbot on top of Wassenger API and webhook events integration.

It works with any server programming language. The only requirement is to have an HTTP(S)-based server capable of receiving HTTP POST JSON-based requests.

You can check out the API documentation for more details and code examples.

Open the API documentation here

Of course. We provide full access to the API and Webhook integration with all our pricing plans at no additional costs.

You can use the API to send automatic notifications, create chatbots, send surveys, automatic responses and more.

We provide extensive details and ready to use code examples in 15+ programming languages.

Open the API documentation here

Yes! The Platform plans includes both sending and receiving messages to and from group chats and the new WhatsApp Channels.

You can also automate receiving messages from groups and channels by using the webhooks integration, also only available in Platform plans.

You can also create, update, remove and manage groups and channels by using the API.

For more information, explore the many API examples here.

Sending unsolicited marketing messages is not allowed.

Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.

Please, keep in mind that WhatsApp has an extremely strict policy when it comes to unsolicited marketing messages and spamming.

Thus, before sending marketing messages to your customers, you should thoroughly evaluate your communication strategy.

A good practice is to ask their permission prior to sending them any messages and to provide them with a clear and easy way to opt out of the notification service. Otherwise, your account may get banned.
Yes! You can continue using the same WhatsApp number you currently have and has been always using, regardless of if it's a Business or Personal WhatsApp number and all messages, contacts and chats will be automatically synced.

Our product and API is accessible to everyone and you can start using it right away. You just need a active WhatsApp number, and that's it.
All the contacts that you have on your WhatsApp number will automatically synchronized, so you don't need to import them. But you can create new contacts on the platform and through the API.
Yes, of course! You can send messages to any number that is associated to a WhatsApp account in any country where WhatsApp operates.
Calls and videocalls are not supported, but you can send videos and audio messages instead.
There are no additional costs apart from the monthly plan. You can send as many messages as are included in your plan, and if you have an Enterprise plan, there are no limits to the number of messages you can send.

All prices that you see displayed in our website are final and include all features described for each plan. There are no hidden extra costs.
Still have questions?
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