WhatsApp communication and automations
for all businessesmade easy
Ready in 3 minutes Start working with your own WhatsApp number
7 days free trial.
No card required. No strings attached.
Keep using your existing WhatsApp number without losing any chats, messages or contacts.
Start sending messages and automating WhatsApp communication in minutes
Try Wassenger for free for 7 days. No card required. No commitments - cancel at any time.
Features that you will loveSay goodbye to mediocre WhatsApp experiences.
Embrace a new era of productivity with Wassenger.
Team Chat
Have your entire team cooperating on one or multiple WhatsApp numbers seamlessly.
- Invite as many agents as you need: scale up your team as your business evolves.
- Assign roles to your agents: design your team's hierarchy within Wassenger.
- Define chat permissions for each role: control who can access chats and what actions they're permitted to take based on roles.
- Assign chats to specific agents: automatically or manually assign chats or groups to specific team members.
- Check what your agents are doing at any time: our cooperative chat allows you to see if an agent in reading or writing in a chat to avoid overlapping.
Analytics
Measure your team's productivity and gain insights on your customers' engagement on WhatsApp.
- Check your team's performance:obtain specific data on your agent's activity on WhatsApp.
- Overall WhatsApp usage metrics:get hard data on your customers' engagement with your business on WhatsApp.
- Compare different periods:identify patterns and trends by comparing data from different periods.
- Compare your agents:compare and analyse your agents' performance at a glance.
- Export analytics reports:easily exports data in PDF, CSV, JSON by downloading it or sending it to your email.
A complete CRM solution
Automatically synchronize contacts from WhatsApp for seamless integration. Easily create, edit, extend information and import contacts in a fully-integrated CRM system for all your customers on WhatsApp.
- Create, extend or edit contact details:add relevant information to your contacts' file to adress them properly.
- Add metadata and labels:include metadata and labels to your contacts to better organize and target them for specific communication.
- Add internal notes:write internal notes to highlight important aspects of your contact.
- Check historical interactions with your contacts:never lose track of a customer conversation again and provide truly professional support on WhatsApp.
Team productivity tools
Supercharge your team's effectivess with Wassenger's tools that help them cut down time-consuming tasks.
- Quick replies:write personal and shared canned answers to cover most common scenarios.
- Automatic replies:automate repetitive messages such as greetings, outside of business hours messages, busy times messages and follow-ups.
- Message scheduling:easily set messages to be delivered at a later time.
- Internal notes:leave insighful notes on chats or customers' files to provide context to your teammates.
- Use Artificial Intellingence:let the IA answer generic questions based on the context provided in the chat.
- Solve chats:keep your inbox organized and efficient by solving finalized conversations.
Team permissions
Establish role-based permissions to ensure secure and organized conversations on WhatsApp.
Only available on the Premium plan- Restrict reading and replying to chats:choose what categories of chats your agents can read, reply and start from scratch.
- Limit actions that can be taken on chats:choose what categories of chats agents can assign, reassing, resolve, delete, block and export.
- Define types of messages that can be sent:choose if agents can send media, audio, location and contact cards.
- Control contacts access and editing:determine if agents can view, edit and create contacts.
- Hide contacts' numbers to agents:decide what agents can see your contacts' phone numbers.
Automate your workflow = More productivity + Happier customers
Let Wassenger handle the tough stuff while you focus on your business goals.
Simplify workload management by letting our algorithm evenly distribute incoming chats among team members, based on your defined rules.
Include or exclude offline team members
Automatically add labels to automatically assigned chats
Reassign resolved chats if the original owner is not available
Automatically assign new incoming chats
Automatically unassign chats if no other user is available
Optionally exclude entire user roles or specific team members
Leverage the most cutting-edge AI technology for swift, contextually aware conversation response predictions
Generate responses based on the context of the conversation
Most easy to use AI that is one click away
Use the pioneer AI technology that powers ChatGPT
Generate responses in seconds in any human language
Increase team productivity by reducing typing time
A personalized greeting can make your business stand out from the competition and can go a long way in building customer loyalty.
Customize your welcome message with emojis and images
Configure the message frequency from 1 day up to 60 days
Automatically add labels to new contacts
Exclude chats if already assigned or resolved
Optionally exclude individual contacts by phone number
Maintain communication with your customers using our out-of-office message feature to avoid missing any significant messages.
Reply to incoming messages that arrive outside of your business hours with text and media
Configure specific weekdays and timeframes when this automation is enabled
Include specific days and holidays
Exclude chats if pending, already assigned or resolved
Optionally exclude contacts by phone number
Optionally add labels to the automatically replied chat
Send message only to chats with specific labels
Minimize customer wait times: deploy automatic chat messages during peak hours to increase team efficiency and enhance customer satisfaction.
Send text and media messages
Automatically message customers if they have been waiting for more than 3 minutes
Automatically add labels to contacted users
Exclude chats if they are pending, assigned or resolved
Optionally exclude individual contacts by phone number
Maintain customer engagement and provide timely updates through follow-up chat messages.
Send text and media messages
Set a follow-up timeframe policy from 24 hours to 7 days from the last message
Automatically add labels to new contacts
Exclude chats if pending, already assigned or resolved
Optionally exclude contacts by phone number
Improve the way you connect with customers on WhatsApp
Use the complete product as you like for 7 days - no card necessary.
Discover how using Wassenger
can make the difference for your business
Online Shops & E-Commerce
Standing out fhe competition is a must for retailers and online stores. Maximize the use of the chat platform to interact with customers, showcase products, provide outstanding support, process orders, and offer personalized one-of-a-kind experiences.
- Efficient team collaboration for faster response times and problem-solving.
- Personalized customer support and notifications with tailored recommendations.
- Seamless integration with CRM systems for effective data management.
- Analytics and reporting for team performance monitoring.
- Automations to save time and efforts.
- Ad-hoc notifications to maximize conversions.
Education & Learning Centers
Educational institutions, e-learning and tutoring services, can go the extra mile with Wassenger to facilitate student enrollment, provide timely support, deliver educational material, and promote bonding between students and tutors.
- Personalized support for students through real-time chat interactions.
- Accurate handling of student inquiries, admissions, and enrollment processes.
- Timely feedback and assessment delivery to students for continuous learning.
- Secure and private messaging platform to ensure data confidentiality.
- Integration with existing education systems for streamlined workflows.
- Convenient access to educational resources, study materials, and assignments.
- Automated reminders and notifications for important deadlines and announcements.
Restaurants & Food Services
Restaurants and food services can take a step into the future and surprise their clients by using a powerful WhatsApp platform, to dramatically enhance customer experiences, and boost business growth.
- Maximize customers' satisfaction through personalized chat interactions.
- Real-time order tracking notifications and updates.
- Targeted promotions and notifications to boost loyalty and engagement.
- Integration with existing systems for centralized operations.
- Automatic replies to remain responsive 24/7.
Real Estate & Property Services
Real estate agencies can expand their business and reach by using a powerful platform that can automate generic messages and allow personalized communications with leads.
- Instant communication among offices, agents and clients.
- Personalized assistance and targeted property recommendations.
- Automatic replies to never lose a lead.
- Exchange of media files and locations.
- Broadcast notifications about new opportunities.
- Complete profiling of potential customers.
- Integration with existing CRM and property management systems for efficient workflows.
Logistics & Supply Chain
Logistics companies can stay on top of timely notifications and customer support with prompt communication. Leave SMSs and emails behind and bring all the communication to your customers' favorite app, saving both time and money. Wassenger seamlessly integrates with your system, providing automatic notifications and a shared customer support WhatsApp chat.
- Real-time communication among logistics teams, drivers, and clients.
- Automated notifications and updates on shipment status.
- Location, media, and document sharing for logistics operations.
- Integration with existing inventory and warehouse management systems for efficient stock control.
- Stats and analytics for continuous improvement.
Clinics & Healthcare Solutions
Create a safe and comfortable environment for your clients with WhatsApp, the most communication used app by young and old alike.
- Secure and fast communication with patients and staff.
- Clients' profiling for personalized assistance and tailored healthcare recommendations.
- Efficient appointment scheduling and coordination for improved patient management.
- Exchange of medical files, test results, and location information.
- Automated replies, reminders, and follow-up messages for improved patient care.
- Integration with existing medical systems and EMR for streamlined workflows.
Automotive & Vehicle Services
Handle all your car-related conversations, whether you're an individual car seller or part of a dealership. Harness the power of WhatsApp to reach more customers, speed up sales, and provide personalized support.
- Synergistic communication among customers, service advisors, and technicians.
- Personalized support and targeted recommendations.
- Easy access to service history and previous interactions with customers.
- Appointments booking and attending customer queries.
- Secure messaging platform for sharing sensitive information and documentation.
- Integration with existing CRM.
- Tailored notifications on deals and offers.
Service & Consulting Solutions
Whether you're in the insurance industry, offer credit services, or provide various forms of consulting, coaching, counseling or recruitment you need to be available on WhatsApp. If you run a small business or your specific type of activity doesn't grant you access to the official WhatsApp Business API, we've got you covered.
- Personalized service delivery tailored to clients' specific needs and goals.
- Use WhatsApp to provide your services professionally.
- Secure and confidential messaging platform to ensure client privacy and data protection.
- Automated reminders and follow-ups to stay connected and provide ongoing support.
- Seamless integration with existing tools and systems for streamlined workflows.
- Comprehensive analytics and reporting for data-driven decision-making and performance evaluation.
Events & Experiences
Event planners, organizers, and hosts can take advantage of the chat platform to create unforgettable events and deliver exceptional experiences for attendees and participants.
- Cooperative live communication for efficient event planning and coordination.
- Automated event registration and ticketing for perfect attendee management.
- Personalized event updates, reminders, and notifications for enhanced attendee engagement.
- Efficient handling of event inquiries, feedback, and customer support through live chat.
- Sharing of event details, schedules, maps, and resources with participants.
- Integration with event management systems and tools for streamlined workflows and data sync.
- Engaging interactive features and gamification elements to enhance event experiences.
Fitness & Wellness
Fitness centers, wellness & beauty studios, and health professionals can unlock the potential of the chat platform to offer new services and empower clients in their fitness and wellness journeys.
- Seamless communication and support for personalized fitness guidance and motivation.
- Shared chat to involve multiple experts for holistic well-being and self-care.
- Remote and cooperative guidance for distant customers
- Secure and private messaging platform to address clients' health and wellness concerns.
- Automated reminders and notifications for upcoming classes, appointments, and wellness goals.
- Share material and resources.
IT & Saas
As an IT or SaaS service provider, incorporating the best technology available is a non-negotiable requirement. Equip your team with a professional tool that will impress your customers and elevate your business with top-notch technology.
- Real-time collaboration and communication for efficient project management and team coordination.
- Seamless integration with existing IT systems and software data synchronization.
- Automated customer support and for prompt resolution and improved customer satisfaction.
- Secure and private messaging.
- Advanced analytics and reporting to gain valuable insights and optimize team performance.
- Flexible and customizable chat features for IT and SaaS solutions.
<Hello World> Developers
A versatile API for all kind of automations
Easily integrate our API to automate all communication levels on WhatsApp: send automatic or scheduled messages, integrate your software or CRM, connect chatbots, manage chats, import contacts and much more.
Send and receive messages via API + Webhooks easily
Manage numbers, messages, chats, contacts, groups and more via API
Fully-featured and extensively documented API with 30+ actions
Use the API tester with 80+ use case examples
Get ready-to-use code examples in 15+ programming languages
Explore dozens of tutorials with code examples
Examples
- Send simple text message
- Send multi-line text message
- Send message to a group
- Send media image
- Send video message
- Send media PDF message
- Send audio as voice record
- Send media message from uploaded file
- Send scheduled message at a specific date and time
- Send scheduled message to a group
- Send message with dynamic reply buttons
- Send message with action reply buttons
- Send a list of items to select from
- Send message with text formatting
- Send location message with coordinates
- Send location message with address
- Send message with emojis π π π
- Send message with URL links
- Send contact card message
- Reply to message
- Select reply in buttons or list message
- Send message through a specific device
- Send message with a custom reference identifier
- Send product catalog
- Send message in real-time with no queueing
- Send messages in strict queue order
- Send message with maximum retries
- Send message with expiration time
- Send message within a time and day range
- Send message reaction
- Remove message reaction
- Send message on behalf of an agent
- Send message on behalf of an agent and assign chat
- Send message and unassign chat
- Send message and resolve chat
- Send message and unresolve chat
- Send message and mark chat as unread
- Send message and mark chat as read
- Send message and add chat labels
- Send message and remove chat labels
- Send message and add chat's contact metadata
- Send message and remove chat's contact metadata
- Update chat labels
- Assign chat to an agent
- Unassign chat from agent
- Set chat status as resolved
- Set chat status as pending
- Read one or multiple chats
- Mark chat as unread
- Delete chat
- Delete multiple chats
- Create a private note in a chat
- Archive chat
- Unarchive chat
- Create new contact
- Update contact with metadata
- Partially update contact metadata
- Block contacts
- Unblock contacts
- Create a new group
- Get list of available group chats
- Update group information and permissions
- Update group image
- Add participants to group
- Remove participants from a group
- Promote participants as admin in a group
- Demote participants in a group
- Get group invite code and URL
- Revoke group invite code
- Join group by invitation code
- Leave group
- Get available labels
- Create new label
- Update label
- Delete label
- Get the Business catalog of your connected number
- Query the WhatsApp Business catalog of any number
- Upload file from remote URL
- Search uploaded files
- Search received files
- Get uploaded file information
- Get received file information
- Delete uploaded file
- Delete multiple uploaded files
- Download uploaded file content
- Download received file content
- Check if a phone number exists in WhatsApp
- Validate and normalize a list of phone numbers
- Get team users available
- Get team users per WhatsApp number
- Create and invite user to your team
- Update user
- Delete user and revoke access to your team
- Grant user access to WhatsApp number
- Revoke user access to WhatsApp number
Integrate anything for everything!
Connect thousands of third-party apps by leveraging Zapier & Make, or build a custom integration using the API.
{
"givenName": "John",
"surName": "Wick"
}Pricing
7 days free trial. No card required. No strings attached.
Everything is included in each plan. Predictable final cost per month. No additional fees. No surprises.Gateway Subscription
Limited to send-only messagesStarting from
$19.90
/per month
Platform Subscription
The complete solution with all featuresStarting from
$39.90
/per month
Pricing plans
7-day free trial. No commitment. No card required. Predictable monthly cost. No additional fees.
Professional
$19.9 USD / monthBusiness
$39.9 USD / monthEnterprise
$59.9 USD / monthWhatsApp numbers
1 number
1 number
1 number
Text messages
10000
30000
Unlimited
Media messages
2500
10000
Unlimited
Messages queue size
500
2000
10000
Messages delivery speed
Up to 6 per minute
Up to 15 per minute
Up to 100 per minute
Full-featured API access
Team Chat
Webhook events (inbound)
Max media size
1 MB
4 MB
10 MB
Inbound text messages
Location messages
Groups management API
AI Reply prediction
Profile management API
Link preview messages
Scheduled messages
Free trial
7 days
7 days
7 days
Number check API
2000 checks
5000 checks
30000 checks
Catalog query API
{{ plan.title }}
1 WhatsApp number
1000030000Unlimitedtext messages
250010000Unlimitedmedia messages
500200010000messages queue size
Message delivery speed up to 6 per minute
Message delivery speed up to 15 per minute
Message delivery speed up to 100 per minute
7 daysfree trial
Full-featured API access
Team Chat
Webhook events
Max media size(1 MB)(4 MB)(10 MB)
Inbound text messages
Location messages
Group messages
Message list
Message buttons
Link preview messages
Message expiration (TTL)
Scheduled messages
AI Reply prediction
Groups management API
Profile management API
Number API checks(2000)(5000)(30000)
Catalog query API
Professional
$39.9 USD / monthBusiness
$69.9 USD / monthEnterprise
$99.9 USD / monthWhatsApp numbers
1 number
1 number
1 number
Analytics & reports
Team Chat
Users included
2 users
5 users
9 users
Additional users
$14 per extra user per month
Text messages
20000
60000
Unlimited
Media messages
10000
30000
Unlimited
Receive messages
Unlimited
Unlimited
Unlimited
Messages queue size
500
2000
10000
Messages delivery speed
Up to 15 per minute
Up to 60 per minute
Up to 150 per minute
AI Reply prediction
Automatic replies
Automatic assignment
Webhook events
Integrations
Shop catalog
Max media size
3 MB
10 MB
30 MB
Free trial
7 days
7 days
7 days
Data retention
3 months
a year
2 years
Total stored chats.
6000
20000
100000
Link preview messages
Scheduled messages
Full-featured API access
Read confirmation (ACK)
Groups management API
Profile management API
Number check API
5000 checks
30000 checks
50000 checks
Catalog query API
2000 checks
5000 checks
10000 checks
{{ plan.title }}
1 WhatsApp number
Analytics and reports
Team permissions
Multi-agent chat
2 agents included
5 agents included
4 agents included
Shop catalog
2000060000Unlimitedtext messages
1000030000Unlimitedmedia messages
Unlimited media messages
AI Reply prediction
Automatic replies
Automatic assignment
Integrations
Shop catalog
Message delivery speed up to 15 per minute
Message delivery speed up to 60 per minute
Message delivery speed up to 150 per minute
Data retentio up to 3 months
Data retentio up to 1 year
Data retentio up to 2 years
600020000100000total stored chats
4008001500stored messages per chats
Full featured API access
Webhook events
Max media size(3 MB)(10 MB)(30 MB)
Inbound text messages
Inbound media messages
Location messages
Group messages
7 daysfree trial
Link preview messages
Message expiration (TTL)
Scheduled messages
500200010000messages queue size
Read confirmation (ACK)
Groups management API
Profile management API
Number API checks(5000)(30000)(50000)
Catalog query API(2000)(5000)(10000)
The complete WhatsApp business communications platform
Whether you want to increase sales, improve customer service, send notifications, create chatbots, or automate communication, Wassenger is your perfect fit!
Get started in minutesFeaturesHelp Center
Find answers, tutorials, solutions, and support:
explore our comprehensive Help Center.
If your query is not covered, feel free to contact us.
Discover more in our help center
FAQ
Any questions? We got some answers.
This tool is both powerful and user-friendly, requiring just a few minutes for setup.
Not enough? You can add additional agents for $14 monthly fee per agent.
There's no need to put your bank card to try it and it's 100% safe and functional.
All payments will be charged in USD currency.
Get in touch for more details
Yes, you can build a chatbot on top of Wassenger API and webhook events integration.
It works with any server programming language. The only requirement is to have an HTTP(S)-based server capable of receiving HTTP POST JSON-based requests.
You can check out the API documentation for more details and code examples.
Of course. We provide full access to the API and Webhook integration with all our pricing plans at no additional costs.
You can use the API to send automatic notifications, create chatbots, send surveys, automatic responses and more.
We provide extensive details and ready to use code examples in 15+ programming languages.
Any communication you establish with other parties must be legimitate, explicitly approved and expected by the recipients.
Please, keep in mind that WhatsApp has an extremely strict policy when it comes to unsolicited marketing messages and spamming.
Thus, before sending marketing messages to your customers, you should thoroughly evaluate your communication strategy.
A good practice is to ask their permission prior to sending them any messages and to provide them with a clear and easy way to opt out of the notification service. Otherwise, your account may get banned.
Our product and API is accessible to everyone and you can start using it right away. You just need a active WhatsApp number, and that's it.
All prices that you see displayed in our website are final and include all features described for each plan. There are no hidden extra costs.
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