WhatsApp Business App Coexistence

Keep Your Existing Number
Ready in Minutes

Continue using your WhatsApp Business App while unlocking the full power of the Business API. No number change required.

Same phone number, same chats, same contacts
Use both app and API simultaneously
Setup in under 5 minutes with QR scan
Messages sync automatically between platforms
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Wassenger Platform
What is Coexistence?

The Best of Both Worlds

WhatsApp Business App Coexistence allows you to connect your existing WhatsApp Business App number to the official Business API without losing access to your mobile app.

This means you can leverage advanced API functionalities like bulk messaging, chatbots, and automation workflows while maintaining the ability to send messages directly through the WhatsApp Business App on your phone.

Perfect for teams transitioning to API

Start using advanced features while your team continues with familiar mobile app workflows.

Keep Your App

Continue using WhatsApp Business App normally

Add Automation

Chatbots, auto-replies, and workflows

Sync Messages

All messages synced between platforms

Multi-Agent Chat

Your team can respond from the platform

Why Use WhatsApp Coexistence?

Real scenarios where coexistence makes a difference

Multi-device Communication

Your team can communicate with customers using computers during the day and continue conversations via the mobile app in the evening.

Messages sync automatically between app and platform
Advanced Features + Mobile

Use bulk marketing messages, intelligent chatbot auto-replies, and automated workflows while maintaining one-to-one messaging through the app.

Best of both worlds: power + simplicity
Skip Number Registration

Already have an active WhatsApp Business App number? Connect it directly to the API without registering a new number or deleting your account.

Keep all your existing chats and contacts

Setup in 3 Simple Steps

Connect your WhatsApp Business App in under 5 minutes

1
Create Account

Sign up for free and access your dashboard. No credit card required for the 7-day trial.

2
Scan QR Code

Open WhatsApp Business App on your phone, go to Linked Devices, and scan the QR code shown on screen.

3
Start Using

Your number is now connected. Use both the mobile app and the API platform simultaneously.

Get Started Now

Feature Comparison

What you can do with each platform

FeatureBusiness AppWassenger
Send messages
Receive messages
Message synchronization
Bulk messaging / Campaigns
Chatbots & automation
Template messagesLimited
Multi-agent access
Advanced analytics
API integrations

Important Information

What you need to know before getting started

Requirements
  • WhatsApp Business App v2.24.17+
  • Active WhatsApp Business number
  • Smartphone with internet connection
Pricing
Sync Notes
  • Messages sync between platforms
  • Media older than 14 days not synced
  • 5 messages/second throughput limit
Regional Limitations

This feature is currently not available for businesses in Nigeria and South Africa (based on the Business App phone number country).

Frequently Asked Questions

No! Your existing chats, contacts, and message history remain intact. You can optionally sync your conversation history to the platform during setup.

Yes! That's the beauty of coexistence. You can continue sending messages from your WhatsApp Business App on your phone while also using the API platform. Messages sent from either platform will appear on both.

You can disconnect at any time from your WhatsApp Business App. Go to Settings → Account → Business Platform → select the connected platform → Disconnect.

Messages sent from your WhatsApp Business App are free and will also appear in the platform's conversation history. This keeps everything synchronized.

When using coexistence mode, there's a fixed throughput of 5 messages per second through the API. This ensures compatibility with the WhatsApp Business App. For higher throughput needs, consider a dedicated API number.

Need more details?

Read Full Documentation

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