The Wassenger bot reviews your conversations, drafts replies and follow-ups, and prepares reminders. Nothing goes to a customer until you approve it.
Wassenger
get_whatsapp_unread_chats- Needs you
- 2 urgent, 3 waiting over 2h
- Yesterday
- 18 new chats (+12%), 15 resolved, first reply 14 min
- Suggested
- 9 labels, 6 assignments for Ana and Joan
- Next
- 1) Draft replies for the 3 waiting
get_whatsapp_chat_messages
A bot that works for you and your team
Grok Bot is xAI's assistant app. The Wassenger template adds a bot to it that connects to your Wassenger account through Wassenger's MCP server, using an API key you create.
The bot reads your chats, labels and assigns them, and drafts messages. It asks before it sends anything, and its scheduled routines only prepare drafts.
Grok Bot is a separate app with its own subscription. It is not an auto-reply bot for your customers: it works for you and your team.
Before you start
Grok Bot's subscription is separate from Wassenger.
The Grok Bot app
Installed on a supported Mac.
A paid Grok Bot plan
One that includes the Grok Bot app.
A Wassenger account
With your WhatsApp number connected.
Set it up
- 1
Add the template
Select "Add Wassenger to Grok Bot". On the template page, select "Add to Grok Bot" or "Open the app", check the template, then select "Add Bot".
- 2
Open the bot
Open the new Wassenger bot. Setup starts on its own. If it doesn't, send "Start".
- 3
Create a key
In Wassenger, open Developers → API keys and create a key just for Grok Bot. Keep that page open.
Open API keys
Before you paste the key
The bot needs this key to reach your Wassenger account. When you paste it in the Grok Bot chat, the AI can see it, and it can stay in the conversation, the tool history and the connector settings. Only continue if you're fine with that. Use a key made only for Grok Bot, so you can delete it later.
- 4
Paste the key
When the bot asks for the key, paste it in the bot's chat and approve the Wassenger connection.
- 5
Answer its questions
Wait for the bot to confirm it is connected. If you have more than one WhatsApp number, pick the one it should manage. Then answer its questions about your business, language, tone, opening hours, timezone, team and how much it may do without asking.
- 6
Check an inbox preview
Ask for an inbox preview. Check the labels, notes and assignments it suggests before you apply them. Messages to customers always wait for your approval.
- 7
Choose your routines
Decide whether to turn on any routines. They start paused. Confirm your timezone and the times you want first.
Five things to ask your bot
Copy a request, paste it in the bot's chat, and check what it prepares.
Sort the inbox
In Wassenger, review my WhatsApp conversations from the last 7 days. Group them into urgent requests, new leads, existing customers and resolved questions. Show the labels and teammate assignments you suggest before changing anything.
You get a sorted preview of your inbox with suggested labels and owners.
Answer waiting customers
In Wassenger, find customers whose latest WhatsApp message still needs an answer. Put the ones waiting longest during my business hours first and draft a helpful reply for each. Use only my saved business information and ask me when a fact is missing. Show me the drafts before sending.
You get a list of waiting customers, each with a reply draft to check.
Follow up with quiet leads
In Wassenger, find up to 10 leads who contacted us on WhatsApp but have gone quiet for at least 3 business days. Leave out anyone who asked us to stop. Draft a short, friendly follow-up from each conversation, and show me the drafts for approval.
You get follow-up drafts that skip anyone who opted out.
Prepare appointment reminders
In Wassenger, review WhatsApp conversations for appointments tomorrow in my business timezone. Show the appointment times you found, ask me about anything unclear, and draft a reminder for each. Show the recipients, exact send times and message text. Wait for my approval before scheduling anything.
You get a reminder plan with recipients, times and drafts. Nothing is scheduled until you approve it.
Get a weekly summary
In Wassenger, summarise my WhatsApp inbox for the last 7 days: the main customer questions, conversations still waiting, promising leads and next actions. Use the data you have, keep facts apart from suggestions, and tell me if a number I asked for isn't available.
You get a weekly digest built from your real data, with no made-up figures.
Copying a request only copies text. It doesn't send anything or run anything in WhatsApp.
Four routines, all paused
Their times are only suggestions. You choose your timezone and which ones to turn on. Routines prepare drafts; they never send messages to customers on their own.
Morning brief
A short summary of your inbox to start the day.
Reply drafts
Drafts for customers whose latest message still needs an answer.
Evening follow-ups
Follow-up drafts for leads who have gone quiet.
Weekly report
A summary of your week, built from your inbox data.
Stop or disconnect
To stop future routine runs, pause them in Grok Bot.
To cut the bot's access to your Wassenger account, delete its key in Developers → API keys.
Messages that are already scheduled stay scheduled: check them in Wassenger. Deleting the key or pausing a routine doesn't cancel them.
Troubleshooting
The app didn't open.
Open Grok Bot yourself, then open the template link again and choose "Open the app". Download and plan details are on the Grok Bot site.
The key is refused.
Check it is a Wassenger key from this same account, that it is still active, and that you copied it without extra spaces or text. Never post a key in a support ticket, a screenshot or a public page.
The bot lists tools but says it isn't connected.
Seeing the tools doesn't mean it is signed in. Let the bot finish its connection check before you continue.
The preview is empty.
That can be right if no one wrote recently. Check which number the bot is using and the date range you asked for.
Questions
Does it reply to customers on its own?
What do I need to use it?
Do I pay for Grok Bot separately?
Can the AI see my API key?
I have more than one WhatsApp number. Does it work?
How do I stop it?
Does copying a request send anything?
Try it on your own inbox.
Add the template, connect a key made for Grok Bot and ask for an inbox preview. Messages to customers always wait for your approval.
Works with the WhatsApp number you already have.
Do you have a table for 4 this Friday at 8?
6:12 AMHi Lucía, sorry for the wait! Yes, we have a table for 4 this Friday at 8 PM. Shall I book it under your name?
8:52 AMsend_whatsapp_messageApproved