Say goodbye to repetitive tasks, slow replies, and disconnected tools. Say hello to Flow, your new 24/7 WhatsApp automation agents
At Wassenger, we’ve spent years building one of the most powerful platforms for WhatsApp messaging and automation. Today, we’re taking it a massive step forward. Meet Flows: a visual, no-code automation builder that empowers businesses to create intelligent workflows for WhatsApp in just a few clicks.
Think of Flows like a robot that never sleeps. It listens, responds, integrates with your tools, and makes decisions based on your logic — all without writing a single line of code.
AI Agent that can remember you
🔧 What Are Flows?
At its core, a Flow is a visual workflow — a series of connected nodes that execute actions based on conditions. It’s your business logic, made drag-and-drop simple. It starts with a trigger (e.g., a WhatsApp message, CRM update, or webhook event), processes the incoming data, and decides what happens next.
Whether you want to:
- Reply instantly to FAQs
- Connect your CRM or ERP
- Route leads based on budget or intent
- Notify your team via Slack or email
- Collect feedback post-purchase
Flows handles it. Automatically. Reliably. At scale.
⚙️ How Flows Work: Under the Hood
- Trigger the Flow:  A message comes in “What’s your price?”, “Where’s my order?”, or “Hi, I’m interested.”
- Parse the Data: Â Flows decode the sender, message content, and metadata. You can enrich it using CRM data, tags, or previous chats.
- Decision Logic: Â Based on keywords, time of day, or customer segment, Flows branches into different paths.
- Take Action: Â Send a personalised WhatsApp reply, query your shipping API, notify your team, or assign a lead in Salesforce.
- Log and Close:  Each action is tracked — pushed to your spreadsheet, CRM, or BI tool. Flows never forgets.
AI Agent that understands Text, Audio, Images and Pdfs and replies with Text or Audio
💡 Use Cases That Change the Game
🟢 1. Answer FAQs Instantly
Customers ask, “What’s your price?” 30 times a day? Let Flows auto-reply with your current offer, a photo, and a purchase link.
📦 2. Order Tracking & Notifications
A customer sends “track #12345”? Flows checks your logistics API and replies with the latest shipment status — automatically.
🔥 3. Lead Qualification
New lead? Flows greets them, captures intent, and routes them to your sales team if they meet the criteria. No rep left guessing.
🌟 4. Post-Sale Feedback
Flows checks when a customer receives their order, waits 48 hours, and sends a rating survey. Low score? Notify support. High score? Ask for a Google review.
🧰 Core Features
- No-Code Visual Builder: Drag, drop, and connect logic blocks. Build powerful workflows in minutes.
- Real-Time Automation: Respond instantly 24/7 — even when your team is offline.
- Modular and Scalable: Reuse Flows, call sub-Flows, and scale to thousands of chats without losing control.
- Native Integrations: Connect to 400+ tools, including:
- HubSpot, Salesforce, Zoho CRM
- Google Sheets, Typeform, Mailchimp
- Stripe, Shopify, Notion, Airtable
- OpenAI, Claude, Gemini, Pinecone, and more
- Smart Templates & Variables: Personalise every message with dynamic fields like
{{name}},{{orderId}}, or{{trackingUrl}}. - Built-in Debugging: Test before launch. View logs and optimise based on real data.
🧠Why Flows Are a Game Changer
âś… Save Time: Handle repetitive queries without lifting a finger. âś… Close More Deals: Qualify leads faster, with zero friction. âś… Improve Satisfaction: Instant replies = happy customers. âś… Gain Insights: Track every interaction. Spot trends. Optimize. âś… Stay in Control: Build complex logic without writing code.
🛠️ Get Started in Minutes
- Go to the Flows Dashboard inside Wassenger.
- Click “New Flow” and choose a trigger like Incoming Message.
- Drag and connect nodes like:
- Send WhatsApp Message
- HTTP Request
- IF / Switch Logic
- Parse JSON
- Delay
4. Click Test to simulate, then Activate. That’s it.
Appointment Management Workflow
🧩 Real Integrations, Real Impact
Want your WhatsApp messages to:
- Create tickets in Zendesk?
- Update Google Sheets?
- Sync with your Salesforce pipeline?
- Reply using ChatGPT?
You can. With Flows.
From lead gen to support, from automation to analytics, Flows is your all-in-one automation engine for WhatsApp.
Flows by Wassenger is more than a feature; it’s a new way to run your business.
You already know WhatsApp is the most powerful communication channel in the world. Now you have a way to automate it with intelligence, precision, and scale.
If you’re a marketer, support agent, founder, or sales leader, Flows is for you.
✨ Try Flows today free inside your Wassenger account. Build your first WhatsApp bot in minutes.










