Introducing Flows By Wassenger The No Code WhatsApp Automation Agents

June 20, 2025

Say goodbye to repetitive tasks, slow replies, and disconnected tools. Say hello to Flow, your new 24/7 WhatsApp automation agents

At Wassenger, we’ve spent years building one of the most powerful platforms for WhatsApp messaging and automation. Today, we’re taking it a massive step forward. Meet Flows: a visual, no-code automation builder that empowers businesses to create intelligent workflows for WhatsApp in just a few clicks.

Think of Flows like a robot that never sleeps. It listens, responds, integrates with your tools, and makes decisions based on your logic — all without writing a single line of code.

AI Agent that can remember you

🔧 What Are Flows?

At its core, a Flow is a visual workflow — a series of connected nodes that execute actions based on conditions. It’s your business logic, made drag-and-drop simple. It starts with a trigger (e.g., a WhatsApp message, CRM update, or webhook event), processes the incoming data, and decides what happens next.

Whether you want to:

  • Reply instantly to FAQs
  • Connect your CRM or ERP
  • Route leads based on budget or intent
  • Notify your team via Slack or email
  • Collect feedback post-purchase

Flows handles it. Automatically. Reliably. At scale.

Data Management Workflow

⚙️ How Flows Work: Under the Hood

  1. Trigger the Flow:  A message comes in “What’s your price?”, “Where’s my order?”, or “Hi, I’m interested.”
  2. Parse the Data:  Flows decode the sender, message content, and metadata. You can enrich it using CRM data, tags, or previous chats.
  3. Decision Logic:  Based on keywords, time of day, or customer segment, Flows branches into different paths.
  4. Take Action:  Send a personalised WhatsApp reply, query your shipping API, notify your team, or assign a lead in Salesforce.
  5. Log and Close:  Each action is tracked — pushed to your spreadsheet, CRM, or BI tool. Flows never forgets.

AI Agent that understands Text, Audio, Images and Pdfs and replies with Text or Audio

💡 Use Cases That Change the Game

🟢 1. Answer FAQs Instantly

Customers ask, “What’s your price?” 30 times a day? Let Flows auto-reply with your current offer, a photo, and a purchase link.

📦 2. Order Tracking & Notifications

A customer sends “track #12345”? Flows checks your logistics API and replies with the latest shipment status — automatically.

🔥 3. Lead Qualification

New lead? Flows greets them, captures intent, and routes them to your sales team if they meet the criteria. No rep left guessing.

🌟 4. Post-Sale Feedback

Flows checks when a customer receives their order, waits 48 hours, and sends a rating survey. Low score? Notify support. High score? Ask for a Google review.

🧰 Core Features

  • No-Code Visual Builder: Drag, drop, and connect logic blocks. Build powerful workflows in minutes.
  • Real-Time Automation: Respond instantly 24/7 — even when your team is offline.
  • Modular and Scalable: Reuse Flows, call sub-Flows, and scale to thousands of chats without losing control.
  • Native Integrations: Connect to 400+ tools, including:
  • HubSpot, Salesforce, Zoho CRM
  • Google Sheets, Typeform, Mailchimp
  • Stripe, Shopify, Notion, Airtable
  • OpenAI, Claude, Gemini, Pinecone, and more
  • Smart Templates & Variables: Personalise every message with dynamic fields like {{name}}, {{orderId}}, or {{trackingUrl}}.
  • Built-in Debugging: Test before launch. View logs and optimise based on real data.

Hubspot Integration Workflow

🧠 Why Flows Are a Game Changer

âś… Save Time: Handle repetitive queries without lifting a finger. âś… Close More Deals: Qualify leads faster, with zero friction. âś… Improve Satisfaction: Instant replies = happy customers. âś… Gain Insights: Track every interaction. Spot trends. Optimize. âś… Stay in Control: Build complex logic without writing code.

🛠️ Get Started in Minutes

  1. Go to the Flows Dashboard inside Wassenger.
  2. Click “New Flow” and choose a trigger like Incoming Message.
  3. Drag and connect nodes like:
  • Send WhatsApp Message
  • HTTP Request
  • IF / Switch Logic
  • Parse JSON
  • Delay

4. Click Test to simulate, then Activate. That’s it.

Appointment Management Workflow

🧩 Real Integrations, Real Impact

Want your WhatsApp messages to:

  • Create tickets in Zendesk?
  • Update Google Sheets?
  • Sync with your Salesforce pipeline?
  • Reply using ChatGPT?

You can. With Flows.

From lead gen to support, from automation to analytics, Flows is your all-in-one automation engine for WhatsApp.

Flows by Wassenger is more than a feature; it’s a new way to run your business.

You already know WhatsApp is the most powerful communication channel in the world. Now you have a way to automate it with intelligence, precision, and scale.

If you’re a marketer, support agent, founder, or sales leader, Flows is for you.

✨ Try Flows today free inside your Wassenger account. Build your first WhatsApp bot in minutes.

Ready to transform your WhatsApp communication?

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