Your WhatsApp. Wassenger organises it for you.
Turn enquiries into customers. Keep the rest organised your way.
Turn incoming enquiries into new customers and keep your existing customers organised. Wassenger follows your rules to organise conversations, update details and prepare your team’s next step.
Your inbox, with the work prepared
Suggestions ready to review
Carlos Méndez
5 min agoYour business sets the rules.Wassenger follows them.
Organise conversations, priorities and customer details using your instructions and preferences.
Here’s how you explain it
Use “Quote” when a customer asks about pricing. If they need a proposal today, mark the conversation as urgent.
Conversation labels
Adds labels that match what the customer writes and suggests removing those that no longer apply.
Wassenger adds labels following your instructions. You can review changes in the history.
Each feature has its own modes. Department assignments are suggested for review.
From a message to the next step.
Context stays with the conversation, so your team knows what needs attention and how to follow up.
Conversations
I need the quote today
Can you confirm the time?
I have everything I need, thanks
Customer
Hi, I need a quote today. My email is lucia@example.com.
Check availability and prepare the quote.
QuoteReply from a person
Thanks, Lucia. I’m checking the details to prepare your proposal.
- lucia@example.com
- Company
- Taller Norte
- Suggested department
- Sales
Choose what you delegate
Changes follow the configured instructions. Decisions does not send customer messages.
Your team’s instructions
Department assignments are suggested for review.
Lucía Romero
Customer
Important details stay with the customer
- lucia@example.com
- Company
- Taller Norte
- Suggested department
- Sales
Filled from the message; the field was empty.
Fills empty fields from what the customer writes, according to your chosen mode. Keeps the details you already have.
See what happened
Automatic · following your instructions
Enquiry for today
Awaiting approval
Supported actions can be undone in the product.
Configuration, suggestions and history are available in the desktop web app.
Every enquiry has something behind it.
A quote that can’t wait. A missing detail. A conversation ready to close. Wassenger prepares that work so you can get on with running your business.
An opportunity waiting
Priority and next step in view.
A customer sharing their details
Empty fields filled, without copying and pasting.
A team that needs context
Assignment suggestions to review together.
Delegate the work. Keep control.
Automate tasks such as labelling or filling in details. Review suggestions that need your judgement and check the history of what has changed.
Explain how you work
Set instructions for your labels and departments.
Choose what to delegate
Suggested or automatic, depending on each feature’s modes.
Get on with your business
Review suggestions and changes in your desktop inbox.
Decisions organises internal work. It does not send messages to your customers.
Your system, your rules.
Decisions is available in Business and Enterprise. Features and usage follow your plan’s terms.
During the trial, Suggest mode has limited usage. Automatic mode requires a paid plan.
Try WassengerGood to know.
How does it know my business?
Through the instructions and preferences you provide. Explain when to use each label and which enquiries each department handles. Decisions uses that context to organise the work.
Is everything automatic?
You set the mode for each feature. Some tasks support automatic mode; others suggest a change for your team to review.
Does it find new contacts?
It works with conversations that arrive at your number. It helps organise those opportunities and follow up; it does not provide contact lists or guarantee sales.
Does it send customer messages?
No. Decisions organises internal inbox work. Your team remains in charge of replies.
Does it review every old conversation?
It works from new customer messages in individual chats after you enable the features. It does not automatically process the entire earlier history.
More attention for customers. Less work organising chats.
Start with Wassenger and discover a way of working that adapts to your business.
Try Wassenger